Shipping Policy
- Overview and Order Processing
Hatstylehub ships all orders directly from our fulfillment facility located in Canada to customers throughout Europe. We partner with premier international carriers including DHL, FedEx, and UPS Priority services to ensure efficient and reliable delivery.
Processing Time: Orders are typically processed, packed, and dispatched within 1 to 3 business days, excluding weekends and public holidays.
Order Confirmation: Once your order is successfully dispatched, you will receive an automated shipping confirmation email containing your tracking details.
- Estimated Transit Times
Standard delivery across European destinations is estimated to take between 5 to 9 business days from the date of dispatch.
Please note that transit timeframes are operational estimates provided by our logistics partners and may be subject to minor variations caused by customs clearance procedures, local postal delays, or force majeure events beyond our control.
- Shipment Tracking and Notifications
We believe in maintaining transparent communication throughout the fulfillment journey. Automated email notifications will be sent to the email address provided at checkout at key milestones of your shipment, including:
Order dispatch confirmation
Arrival and scanning at primary logistics hubs
Local final-mile out-for-delivery updates
- Delayed Shipments and Carrier Investigations
If a shipment exceeds the standard delivery timeframe, customers are advised to monitor the tracking portal or contact our support team. Upon notification, Hatstylehub will initiate a formal investigation with the respective carrier (DHL, FedEx, or UPS).
Depending on the formal findings and actual circumstances determined by the carrier investigation, Hatstylehub will coordinate an appropriate resolution, which may include a replacement shipment or a full refund.
- Contact Information
For any inquiries regarding your shipment or logistics assistance, please contact us using the details below:
Brand Name: Hatstylehub
Website: www.hatstylehub.com
Address: 26 Joshua Court, Plattsville, Ontario N0J 1S0, Canada
Phone: +1 226-868-9965
Email: control@hatstylehub.com
