Terms of Service
Welcome to Hatstylehub. Please read these Terms of Service carefully before purchasing or using our website www.hatstylehub.com. By accessing our website and purchasing our hats, you agree to be bound by these terms.
1.Overview and Scope
This website is operated by Hatstylehub, based in Canada. We offer caps and headwear products directed to consumers located within Europe. Throughout the site, the terms “we”, “us” and “our” refer to Hatstylehub.
2.Contact Information
For any inquiries regarding these terms or your orders, please contact us at:
Brand: Hatstylehub
Website: www.hatstylehub.com
Email: control@hatstylehub.com
Address: 26 Joshua Court, Plattsville, Ontario N0J 1S0, Canada
Phone: +1 226-868-9965
3.Order Processing and Fulfillment
Orders are processed and dispatched from our Canadian fulfillment facility within 1 to 3 business days. We partner with international carriers including DHL, FedEx, and UPS Priority services. Estimated standard delivery takes between 5 to 9 business days, depending on destination customs and local routing. Automated tracking updates are dispatched to the customer email address provided at checkout during key fulfillment milestones, including dispatch, transit check-points, and local out-for-delivery status. If a shipment encounters unusual transit delays exceeding normal parameters, we will initiate a formal carrier investigation and determine an appropriate resolution, such as a replacement dispatch or a full refund based on the findings.
4.Risk of Loss and Ownership
In compliance with applicable European consumer protection regulations, the risk of loss or damage to goods remains with Hatstylehub and is only transferred to the consumer upon physical receipt of the goods by the consumer or a third party indicated by the consumer (other than the carrier).
5.Right of Withdrawal (14-Day Returns)
For customers residing in the European Union and the United Kingdom, you possess a statutory 14-day Right of Withdrawal without needing to provide any justification, starting from the day after you or a designated third party physically receives the goods. To exercise this right, you must notify us via email at control@hatstylehub.com within the 14-day window.
6.Damaged, Defective, or Flawed Items
Should an item arrive with manufacturing flaws or physical damage, customers may contact our support team via email at control@hatstylehub.com, providing photographic evidence of the defect within a reasonable timeframe after delivery. Upon verification of the provided evidence, we will arrange for a replacement or a full refund. For items verified as damaged or defective via photographic evidence, physical return of the damaged item is not required.
7.Governing Law
These Terms of Service and any separate agreements whereby we provide you products shall be governed by and construed in accordance with the laws of Canada and applicable European consumer protection directives where mandatory local consumer rights apply.
8.Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
